I take your privacy very seriously and take several steps to protect it. Among them: Your medical record will be housed solely online in a secure HIPAA-compliant database. Any physical records will be scanned into your record and then shredded, along with any notes I may have taken by hand. Faxes with confidential information will only be sent and received through a password-protected online service. Any data will be backed up through a cloud-based system that meets HIPAA standards. Your credit card information will be gathered once and stored online. If you are seeking reimbursement from your insurance company then I can give you printed invoices and the security of those records will then become your responsibility.
Please be aware that personal email communication, while convenient and frequently used, is only as secure as the passwords chosen to protect it and does not meet HIPAA standards. That's not to say we can't communicate via email or even that it shouldn't be seen as secure, but it does not meet the highest security standards. I may share your records with other individuals but only with your (typically written) permission and only through secure channels. There are limited scenarios in which I might need to disclose information to third parties on an emergency basis and without your consent, such as concerns about your safety. We will discuss this at the outset of our work together. For individuals under the age of 18 the rules are somewhat different and will need to be thoroughly discussed up front so that there can be a feeling of confidentiality instilled while also recognizing the rights of a minor's legal guardians.